One of the oldest industrial towns in Wales deserves better than trial holes and lifted floorboards. Our survey proves exactly where the water escapes — through terrace walls, estate screeds or a garden supply run — before any repair begins.
Pontypool's plumbing spans three centuries of building, from ironworks-era terraces strung along the Afon Lwyd to modern culs-de-sac at New Inn. We bring laboratory-grade detection to all of it, working for owner-occupiers, valley landlords and agents managing lets across NP4.
The journey from Neath takes a little over an hour, and the fee does not depend on the mileage: £480 + VAT, stated at booking, covering the complete survey with tracer gas, thermal imaging, acoustic listening, borescope and moisture meters. Difficult access, thick stone walls and long garden supplies are all absorbed into that figure.
When the finding feeds an insurance claim, our report format is already familiar to adjusters — pinpointed escape location, supporting thermal and moisture data, and photographs — so trace and access reimbursement can be processed without a second visit.
Local knowledge
Pontypool's ironworking heritage left ribbons of nineteenth-century terracing along the valley — Abersychan, Pontnewynydd, Garndiffaith, Talywain and Varteg — where thick stone walls and back-lane services make leaks slow to show and easy to misread. Griffithstown and Sebastopol, built to the south for the railway and the works at Panteg, add tighter brick terraces where neighbouring houses frequently draw water from a single ageing supply pipe.
Above the town, the post-war estates at Trevethin and Penygarn were laid out with concrete ground floors and embedded heating pipework — the classic setting for a silent screed leak. New Inn and the more recent streets around Sebastopol carry modern plumbing, yet even young plastic systems give way at fittings concealed by fitted units, and every unnoticed week adds to the drying and reinstatement bill.
WHAT WE FIND IN PONTYPOOL
Coverage
Coverage runs the length of the NP4 valley — from Griffithstown, Sebastopol and New Inn in the south, through the town centre, Pontymoile and Wainfelin, and north through Abersychan, Garndiffaith and Varteg towards Blaenavon at the head of the postcode.
Postcode areas covered: NP4
Our methods
Old industrial towns reward patient, evidence-led detection. In Pontypool we routinely start at the boundary stopcock, proving whether the loss sits on the supply side or the heating side before a single sensor goes near a wall. Stone terraces respond best to acoustic listening — the dense walls carry pipe noise beautifully — while tracer gas handles the estate screeds and the long back-garden supplies, and the borescope gives us eyes inside floor voids through an opening small enough to fill invisibly afterwards.
A safe hydrogen-nitrogen mix escapes through the smallest defects — traced above ground to pinpoint the leak.
Non-toxicInfrared surveying reveals temperature anomalies behind floors, walls and ceilings.
Non-contactAmplifies the distinctive sound of pressurised water escaping from mains, copper and MDPE pipework.
UndergroundA flexible camera inspects wall cavities, floor voids and boxing-in through the smallest access point.
Minimal accessComparative readings across plaster, timber and concrete map water migration and confirm findings.
Evidence-gradePricing
Many leak detection companies charge £100+ per hour with no way of knowing the final bill. Our Trace & Find survey is a fixed £480 + VAT — however long it takes to find your leak.
A complete leak detection survey with the right equipment for your property.
no hourly rates · no hidden costs
Once located, repairs are quoted separately — every repair varies by leak type, pipework and access.
Priced individually to reflect the size, complexity and requirements of each project.
Answer a few quick questions and we will point you to the right fixed price.
Pontypool FAQs
Answers specific to Pontypool properties and how we work in the area.
Yes. Shared supplies are routine in the terraces around Griffithstown and Sebastopol, and by testing each branch separately we can establish which section is losing water and where. The report then gives both households a clear basis for splitting the repair fairly.
We do. Every NP4 address — town centre, Trevethin, Talywain, Varteg or anywhere between — is covered by the same fixed £480 + VAT with no distance charges added.
Almost certainly underground, on the supply run between your boundary and the house — a common fate for the long garden pipes serving valley terraces. Gas tracing and acoustic survey will find the failure from the surface, so the ground is only opened once, directly over it.
Yes — the report is compiled with exactly that use in mind. It records the confirmed leak position alongside thermal images, moisture readings and photographs, which is the evidence standard trace and access provisions call for.
Saturdays and Sundays we operate 9am to 2pm, with weekday availability from 9am to 5pm. Call 01639 999 999 and we will find the first slot that works.
Book a non-invasive Trace & Find survey for a fixed £480 + VAT — we locate the source fast, with a full report for your records or insurer.
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